Showing posts with label consumer culture theory. Show all posts
Showing posts with label consumer culture theory. Show all posts

Saturday, June 19, 2010

Further notes on CCT 2010 conference themes

In addition to the themes covered in the previous posting, here's to summarize some of this year's sessions (with a couple of notes linking to our own project). The themes included: new research methods, postmodern and ethnic consumption, challenges linked to public goods/services, class dynamics and consumption, consumer culture in third world countries, consumer resistance/culture jamming, culture and ideology, market-mediated relationships, the contested notion of place that shapes consumer experiences, femininity, consumer-marketer co-creation, community and family, mediated images and ideologies of body and health, consumer identity practices, critical questions on consumer culture terminology, and finally, socio-cultural construction of authenticity -- session where we presented this time.

I particularly liked the session on new methods. Visual Analysis (VA) was explored as an tool for gaining cultural insight on consumer behavior and practices. Kristen San Jose presented a piece in which she applied VA in the context of fashion consumption in Tokyo. Although there's a long tradition of visual research in CCT, I agree that there's plenty of future opportunities in this regard. For instance, researchers (and companies alike) often rely on text-based analyses. For us, it would be interesting to extend VA also towards moving images / video, something I haven't seen yet. Adding nicely to the session, Alex Thompson's presentation brought about interesting views on how companies perceive and conceptualize consumers, in a study where commercial ethnography was the focus. I liked the way in which video was used as a means to communicate consumer knowledge to company executives -- this nicely contrasts with more traditional ppt presentations and figures we're used to. Alex's points about different mechanisms at play, including rituals, embodiment and symbols, are something video really can capture in an intriguing way.

Another interesting session set out to re-conceptualize the contested notion of place. Drawing insights from material culture theory, Jeppe Trolle Linnet's presentation shed light on material and social aspects of place and space in the context of home and homeyness (what he called 'hygge' in Danish). It was interesting to see how this hygge is constructed and negotiated in different settings, not only at home but also in other social places such as neighborhoods or communities. They act as a sort of social comfort zone, a cozy, warm, and safe environment that is distinguished from other non-hyggelig, cold, and modern places. In a closely related study Zeynep Arsel and Jonathan Bean presented on 'apartment therapy' -- a conduct in which people modify their homes through interior design to better match their desires. In our own research we're also throughly interested in how such interlinked and mediated cultural spaces and sites are at play.

In the co-creation session, several papers sought to understand the cultural dialogue and co-creation between consumers and producers/marketers. Robert Harrison presented a fascinating paper on Black Friday - a sort of corporate ritual and event which is largely the result of consumer's active participation during a consumption event. Another really nice paper was by Daiane Scaraboto and Rob Kozinets who investigated the community of geo-cacaching -- a sort of GPS treasure hunt game invented and organized by consumers. This study showed how consumer's infinite innovative potential, playfulness, and creativity plays an important role in the creation of a new markets -- exactly what we're also seeing our own study.

Finally, our own session in which authenticity was explored as an essential component and a driver of culture. I think the session was very interesting as it nicely brought together three distinct viewpoints on authenticity -- namely brand, place, and consumption-production interplay. As it was noted, in consumer research authenticity is often investigated by looking at consumer perceptions, and it is commonly tied to certain objects (e.g. brands), lifestyles, or places. In our presentation on electronic music culture, we wanted to consider how authenticity -- which often drives cultural change in (music) culture -- is actually achieved and negotiated by different influential cultural agents. In our study these agents in fact simultaneously adopt the role of producers, DJs, and consumers. We also brought with us our new research team member Risto (aka Desto) who is an authoethnographic member in our research team and a DJ/producer himself. This move was very well received, and we had lots of lively discussions after our presentation. Thanks for everyone involved!


Some pics from our presentation at CCT5






Overall this fifth annual CCT conference pointed out many interesting future directions. Especially, the increasing attention to spatial and embodied aspects of culture as well as emphasis on creative methodologies -- including audiovisual and multi-method approaches -- brings to the fore new thrilling work that is currently emerging.

Thursday, February 18, 2010

Project: Pushing the Scene (vol. 1) - dubstep and cultural practice of authentication

This would be our new videographic project (which we started scetching out late 2009), and I got to say, I am quite happy to push the paintball-related video clips off my editing table for now. Seeing the same material over and over again, from the conferences to my doing-the-Edward-Scissorhands on the editing table – well, its stating to finally become just a bit stale… So, on to new and better things it is, then, and what will such things entail?

For us, an exploration of the consumer community partaking into the growing ‘dubstep’ electronic scene is the answer. We needed an interesting and a highly audiovisual cultural phenomenon, and a great deal of access. Dubstep gave us all of the above.

Coming this far, we have come to understand the role of access and autoethnographic accounts when going after an in-depth understanding of a phenomenon and rich material for its representation. This time we did not have to search far and wide. Our initial impulse came from the ‘Illicit Pleasure’ JCR article (Goulding, Shankar, Elliott & Canniford 2009), even though what we consequently set out to go after is quite different, except for taking an interest in consumption cultures revolving around electronic music. As it happened, I used share a student flat with Risto Roman (going by the alias Desto), and at the time we got together to experiment with music production. I might even post up some of our work dating back to the days of yore, but I’ll need to summon some more courage before you’ll see that happening. With all the other things on my plate, my musical ambitions (or dabblings) had become comprehensively afterburnered. Meanwhile, Desto had gone on to establish himself as an internationally known dubstep producer and DJ.

In this project, he would thus be the autoethnographic member, Joonas would look at the phenomenon from a somewhat less acculturated perspective and I would initially be the fence-sitter with some experience in producing (and obviously partying out to) electronic music, albeit not so much specifically related to the dubstep genre.

Before we entered into the contexts where dubstep happens, we held (quite) thorough conversations about the curiosities of dubstep culture with Risto. Additionally, he provided us with a wealth of internet resources in the form of forums (e.g. Step Ahead), blogs (e.g. Blackdown) and insider documentaries (e.g. Dubfiles) all revolving around dubstep. At that point Risto had already set up interview sessions with renowned DJ/producers as they came over to Finland to strut their stuff at dubstep parties. At present, we have already conducted some interesting filming with a couple of DJ/producers of international fame in interesting backstage settings and the like.





This time, in order to not spend as long pondering on what the hell we are actually doing, we decided to focus on uncovering the perspectives of cultural agents, specifically the DJ/producers, who, through their actions, shape and reproduce the culture. At this early stage we are primarily interested in (still hanging on to the practice theory as a foundation),

  • The practices that drive the evolution of the dubstep culture
  • Agency and authentication in dubstep culture
  • The marginal/mainstream tension regarding this genre of electronic music

Next we are looking forward to visiting some of the most interesting international settings where dubstep has a central role. This would, at the very least, entail two trips to UK (Croydon and Bristol) and a hop over the pond to the states (New York). We will keep you all updated about our progress (and all unplanned slapstick-like outcomes during the process) on this same bat channel, so please keep reading this blog in the future as well.

While this project is still at quite an early stage (we are going after a rich ethnographic immersion, not a few quick & dirty interviews), we have already submitted some early scribblings to the CCT 2010 conference. Hopefully we get accepted, and I hope to see all you guys there!


References:

Dubfiles – Dubstep Documentary. Directed by G. McCann and G. Jugdeese. Dubfiles 2008.

Goulding, C., Shankar, A., Elliott, R., Canniford, R. 2009. The Marketplace Management of Illicit Pleasure. Journal of Consumer Research. 35, 5, 759-771.

Monday, February 1, 2010

How it all started: 3rd Video Ethnography Workshop at York University

My inspiration for video research was spurred by a few occurrences that took place in 2006-7. Firstly, I had just jumped on to my doctoral studies at the Helsinki School of Economics the previous year and was anxiously looking for new potential topics for my thesis work. I soon discovered that I needed to look outside of Finland to be able to find something interesting.

As it happened, I found myself first on an intensive course on Consumer Culture Theory (Odense, Denmark) headed by some of the most renowned figures in cultural consumer research, including Eric Arnould and Craig Thompson. The course instantly set the tone for my future work: I was caught to study the cultural aspects of consumption and consumer society from emerging approaches that stem largely from cultural anthropology and sociology.

Not long after, I took part in my first research congress: the 2nd Consumer Culture Theory Conference 2007 (at York University). This annual conference was organized for researchers employing qualitative, interpretive, ethnographic, videographic, netnographic and phenomenological approaches, in other words, in many ways emerging, if not completely novel approaches considering the dominant corpus of work within consumer and marketing research.

CCT conference was a success in many ways, not least because it also offered conjoined workshops designed for new students entering the field. I took part in the Video Ethnography Workshop, which was held for the third time. The purpose of this two-day workshop was to experience videographic research in a hands-on manner, guided by experts. After opening lectures on video-based research production, student teams were given camcorders and editing software as well as professional assistance for designing a small-scale video study in practice. By the end of the workshop we also presented our videos and received feedback.

Pics from the workshop

During the assignment I ran into my future co-author, Kristine de Valck from HEC Paris. We conducted a video study in a local shopping mall interviewing and observing consumers about their personal styles. We got to experience some on-field action and stumbled upon a number of challenges typical for video research including 1) the difficulty of gaining access to people in such public environments and 2) the trouble of presenting camera in interview settings without scaring people away instantly. Despite of these, we managed to shoot some footage that we could edit and produce into a short film – my first videographic experiment.

 The videography event was organized by Russell Belk and Robert Kozinets who have written several articles and book chapters about video research (see Belk and Kozinets 2005; Kozinets and Belk 2006). They have also founded the Association for Consumer Research Film Festival. Held annually in the North American ACR conference and in rotating years in Europe, Latin America and Asia Pacific, the film festival has spawned considerable interest among consumer researchers now for over 9 years.

As soon as the workshop was behind, I began to ponder how video research could work out for me. What is it good for? What makes it so compelling? Why hasn’t it been used previously? What new avenues could be opened up? Soon Kristine asked, if I could join her in Paris and to come up with a brand new video project. I knew this would be the perfect chance, so I was in…


References:

Belk, R.W. & Kozinets, R.V. (2005) Videography in Marketing and Consumer Research. Qualitative Market Research, 8, 128-141.

Kozinets, R.V. & Belk, R.W. (2006). Camcorder Society: Quality Videography in Consumer and Marketing Research. In Handbook of Qualitative Research Methods in Marketing, R.W. Belk (ed), Cheltenham, UK: Edward Elgar Publishing Limited.